RFQ LED video wall:
Q1: How are these LED display controlled? RE: The led display will be controlled via a software. Before delivery, our engineer will very well program &setting the screen and safe the setting in the display and the end users could have an turn-key led display.
Q2: What the software your company uses for your product? RE: We mainly use Novastar / Colorlight and Linsn.
Q3: Can I have a sample order for Led display ? RE: Yes , we welcome sample order to check and test quality. Maxed samples are acceptable. Q4: What about the lead time ? RE: Our regular production time is 15-20normal days against advance payment, for huge quantity, please check with our sales manager.
Q5: Do you have any MOQ limit for Led display order ? RE: Module sample is accepted in our company, so we don’t have MOQ request for led displays.
Q6: What is the warranty for your led display? Re: The standard warranty is 2years, while it is possible to extend the max. warranty to 5years with extra cost.
Q7:What after service can provide? Re: We have professional engineers providing?24h online technical support and by email; We also send technical personnel to the scene in customers significant activities.
Q8: How to be our distributor? Re: Please check with our sales manager for details.
Q9:How to maintenance led screen? Re: In usually every year to maintenance led screen one time, clear the led mask, checking the cables connection, if any led screen modules fail, you can replace it with our spare modules
Q10. How can I place the order? Re: Firstly, please provide the details of your requirements as clear as possible, so we can send you the offer at the first time.
Q11. What if I don't know how to install the screen? a. We will provide your details drawing for installation led screen, But you need provide us on-site picture for installation place. b. We provide training 2 people in the factory for free. c. We can send our engineers to your country to guide how to install the screen.
Q12. What if I don't know how to maintain the screen? We will provideyour details drawing for installation led screen, But you need provide us on-site picture for installation place. b. We provide training 2 people in the factory for free. c. We can send our engineers to your country to guide how to install the screen
Q13. How to deliver the my goods? It depends on your budget and the date you need the led screen. Regularly, the led displays are shipped by sea, if the quantity is less and you need it urgently, we can arrange air-shipping for you.
